Fourteen Foods
  • Bloomington, MN, USA
  • Full Time

General Summary: The POS Systems Installer is responsible for installing, testing, repairing and servicing Point-of-Sale (POS) systems, networking equipment, CCTV camera systems, music systems, digital signage equipment, and more.  The Systems Installer will ensure the equipment and networks at the restaurant locations is meeting the standards set by the IT department director.  The Systems Installer will work in a team environment and independently depending on the needs of the company.

 

Essential Duties and Responsibilities: 

 

  • Installs, configures, and maintains IT equipment required by the store locations for new and existing locations.
  • Completes assigned tasks via a ticketing system within the given time.
  • Performs preventative maintenance on store IT equipment to reduce down time for the stores.
  • Installs new cabling (Cat5, Coax, Music Speaker Wire, etc.) and tests it to ensure correct termination and functionality.
  • Promptly reports defective material or equipment, and inaccuracies or omissions in job information that may result in additional down time or requires additional support.
  • Maintains accurate records of completed work and updates necessary changes in documentation.

 

Additional Duties and Responsibilities: 

 

  • Ability to work in a team and independently as needed and communicate effectively.
  • Escalate service or project issues that cannot be completed within set time.
  • Document internal processes and procedures related to duties and responsibilities.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
  • Communicates with the restaurant management and area supervisors about the status of an installation, equipment repair, or other important information.
  • This position requires 90% local travel and 10% travel that may require an overnight stay.
  • Other duties as assigned

 

Requirements Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

  • High School degree or equivalent mandatory. 
  • 2 years of IT Maintenance and Installation, Cable Installation, or Alarm System Installation preferred.
  • Interpersonal skills: such as communication and customer service skills.
  • Ability to multi-task and adapt to changes quickly
  • Technical awareness: ability to match resources to technical issues appropriately
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Typing skills to ensure quick and accurate entry of service request details
  • Self-motivated with the ability to work in a fast-moving environment
  • Able to carry up to 75 pounds.
  • Basic knowledge of hand tools and power tools
  • Ability to make decisions and prioritize multiple issues

 

 

Full Job Description
Fourteen Foods
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